Cross-Cultural Communication & Business Relation-Free-Samples

Question: Discusss about the Cross-Cultural Communication and Business Relation. Answer: Introduction People from different cultural background communicate with each other and sharing cultures for business, social reasons of education or art related works are considered as cross-cultural communication. This is a change and enhancement that helps in the economic development of the countries. The relationship between countries and their politics and technologies will also prosper through this process (Okoro 2012). Employees from one nation can come and share their business with another nation through this cross-cultural communication. Thus, a business enhancement and development aspect is related to the thing and helps to expand the business globally. In this case study, Mary has to penetrate her business in China so etiquettes of China and their cultural development is one of the concerning aspects of Mary. Mr. Lau is a Chinese man and the first meeting is always very special for business so maintaining Chinese etiquette is special attention for her. The essay illustrates the possible penetrating issues of "The Aroma Shop' condiments business in China. Some of the products are really unknown to Chinese, so they may have taken those condiments but in long-term business retention an economic, political and social support is needed and that is the main concern for Mary. Chinese business etiquette In case of business mentality, Chinese people are expecting well-prepared person for the meeting. The speaker may take more than 10 copies of the proposal that what needs to be addressed but a fluent manner is needed from them. Introducing the meeting with some words at the beginning is another aspect of meeting that Chinese people generally do. Establishment of the strong relationship is also important in case of closing the deal, and Chinese people value this kind of relationship for the further progression of business (Liu 2013). It is vital that composure is being maintained by all the people in the meeting and that impacted a good attitude towards the meeting. In case of decision making, Chinese people are taking lots of time for making their decision. Sometimes the deals are heading towards the ultimate deadline but they used to do this kind of things for gain some advantages. Chinese people enter their meeting venue in hierarchical order (Harzing et al. 2012). They have mainta ined this thing and that showcase the promotable respect for the executives or managers. In between the meeting hours, they usually take 2 hours break for the refreshment. In case of greeting, handshakes are the most common thing that Chinese people are usually done at any of their meetings. Through the handshakes, a sophisticated greeting mentality and respect to the person in all forms have been evolved. In case of titles of courtesy, most of the people used their last name for interaction and communication. The thing is very relevant and dignitaries when the last name is used (So and Walker 2013). In case of the appreciation in the meeting, Chinese people use a couple of words in Chinese and respect the person for his or her deeds. In case of pleasantries, traditional approaches of food or to know about the situation are being asked by the other members and that create a bonding with organization employees and managers (Okoro 2012). In meeting, politically related discussions are not allowed as some of these interactions are creating conflict between employee In meeting, Chinese are not allowed to use strong negative statement in meeting, this kind of situations are setting back the moral of the meeting, thus problems are not considered as not a big issue of the nation. In case of body language or body movements, Chinese business etiquettes are always calm and controlled. This process will encourage the personality of Chinese people and their body posture is always formal and self-control and respectfulness are reflected through their body (Okoro 2012). Proper dress code and simplified way of talking is the best approach in case of business dealing. In case of slurping and belching while taking food is signifies the enjoyment. In a meeting projection cases, these etiquettes are also important and that is the reason all these etiquettes are needed to be judged by the people. If the idea of business is strong then all the business meetings are merely a deal signing section and Mary has to present herself in that manner so that Mr. Lau will accept the business and allowed the business in China. Cross-cultural miscommunication Cross-cultural miscommunication is a barrier in case of business advancement. If executives are not understood the culture and etiquette of the penetrating country then it will be quite tough for the business to expand their market over there. In case of law, morality, ethics, culture, art, belief, custom, and knowledge the new company and their executives will suffer in the penetrating country. The miscommunication starts from there and the in case of the globalised market it is a threat to the world (Moran, Abramson and Moran 2014). So socialize thoughts are implemented by the company executives in all over the world so they can adopt the culture of another nation and also know the foreign culture and ethics to deal the business in a right way. A sensitive look at the other people's culture is important and their physical environment is a learning factor for the business extension. Ethnocentrism is a challenging process as the process is dealing with the competition and the paramet er of competition may be production, quality of the upgradation but the approach of the approach of the company is important in that section to get better result form that (Zhu and Bargiela-Chiappini 2013). In this case, communication with customers is also important and the relevant attitude, in that case, will state the future of the business. HOFSTEDE Cultural Framework Figure 1: HOFSTEDE comparison between Australia and China (Source: hofstede-insights.com 2018) In case of Power Distance, the score of Australia determines the team efficacy or the way of communication with employees. The communication is informal and participative as the managers think that employee will work more efficient way if more team engagement can be enrooted (Bain et al. 2012). On the other hand, Power abuse by the superiors is a common thing to them. The leaders are the supreme power of the team and employees have to admit the work that leader has stated. In this case, Mary, have to think about presentation approach so that optimistic response expected from Mr. Lau. Individualism is almost at per its best in Australia as the people can lead their cultural ability and their families support and governmental help influence them to perceive the situation. A self-reliant approach and the promotion of decision making is the main aspect of this country, which helps employees to pursue their aspired thing perfectly (Saunders 2012). In case of China, the situation is completely different. Individual relationship or commitment in the organization is not expected by the employees, rather collectivist cultural enforcement and co-operative relationship with groups and companies are important in this nation. In case of motivating people or masculinity, Australian people are feeling proud of their success in the workplace. In the basis of hiring and promotion, behavioral shared values of achievement and success are related to the employees merit and productivity, the Australian people things so in that case, thus objectives are achieved as the conflict situation is being mitigated. On the other hand, China is a success-driven organized nation where motivations are provided from the leaders and the nations think about the future as well so the impactful work culture with direct gaining process is important in that case. In case of uncertainty avoidance in workplace and society established belief and situation understating is the most influencing matter for the country (Goodrich and De Mooij 2014). In that case, Australia is heading above China as more control to avoid this kind of situation handling is in hand of China. Cultural threat and created belief are also important in that case. The long-term orientation is a process where past challenges have examined and dealt with present scenario and future understating is also analyzed. In that situation, time-honored tradition and encourage employees for the better future is approached in a less propensity way in Australia. The score is almost four times in case of China as they are very pragmatic in culture and all the past situation analysis and traditional changes are adopted by them. In case of indulgence, Australia is far above than China. The societies and people in Australia are willing to do their desire and having fun in their life by possessing a positive attitude with them. In case of China, the situation changes for the autocratic behavior of the leader and government and the policies, this bound the desire and aspiration of the people and employees. Recommendation There are some recommended outcomes that help cross-cultural communication and active learning. Knowledge of cultural background of the penetrative nation is important. Follow the non-verbal communication style and maintain a relationship with the person that business deal will be finalized. Open minded conversation is also helpful in case of interacting with people and makes a crucial decision at the right time so that planning can proceed at that very moment (Triandis 2018). Learning practice about the nation is also important in that case and all these processes of recommendations help cross-cultural communication. Conclusion Therefore, it can be concluded that cross-cultural communication is a concern situation that helps in every aspect of market penetration and business extension. In this case, Mary has to retain all these etiquettes when the meeting will organize. The non-verbal communication and cultural context through Hofstede model also addressed the same thing of cross-cultural motivation and practice. References Bain, P., Vaes, J., Kashima, Y., Haslam, N. and Guan, Y., 2012. Folk conceptions of humanness: Beliefs about distinctive and core human characteristics in Australia, Italy, and China.Journal of Cross-Cultural Psychology,43(1), pp.53-58. 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So, Y.L. and Walker, A., 2013.Explaining guanxi: The Chinese business network. Routledge. Triandis, H.C., 2018.Individualism and collectivism. Routledge. Zhu, Y. and Bargiela-Chiappini, F., 2013. Balancing emic and etic: Situated learning and ethnography of communication in cross-cultural management education.Academy of Management Learning Education,12(3), pp.380-395.